General Disclaimers

Website Disclaimer 

The information provided by Grand & Graham Pets (“we”, “us”, or “our”) on https://www.grandgrahampets.com/ (“the Site”) is for general informational purposes only. It does not represent medical pet care advice. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, or completeness of any information on the Site. 

Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Your use of the Site and your reliance on any information on the Site is undertaken solely at your own risk. 

External Links Disclaimer 

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated or monitored for accuracy, adequacy, validity, reliability, availability, or completeness by us.  


We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or any website or advertising features. We will not be party to or in any way be responsible for monitoring any translation between you and third-party providers or products and services. 

Professional Disclaimer

The Site cannot and does not contain professional veterinary or pet care advice. The pet care information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. 


The use of or reliance on any information contained on the Site is solely at your own risk. All information contained therein is put forward in good faith. 

Testimonials Disclaimer 

The Site may contain testimonials by users of our services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all experiences. We do not claim, and you should not assume, that all uses will have the same experiences. Your individual results may vary. 


The testimonials on the Site are submitted in various forms such as text, audio, and/or video and are reviewed by us before posting. They appear on the Site verbatim as given by users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous or personal identifying information. 


The reviews and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with the users who provided testimonials, and users are not paid or otherwise compensated for their testimonials. 

Copyright Disclaimer

This Copyright Disclaimer (“Disclaimer”) sets forth the rights, limitations, and obligations concerning the use of copyrighted materials owned by Grand & Graham Pets (“Owner”). By accessing or using any materials, content, or intellectual property owned by the Owner, you acknowledge and agree to the terms of this Disclaimer.

Copyright Ownership: All materials, content, and intellectual property, including but not limited to text, images, graphics, logos, audio, video, and and other posts, made available on Grand & Graham Pets’s website, publications, or other platforms, are protected by copyright laws and owned by the Owner unless otherwise stated.

Permission for Personal Use: You may view, download, or print copyrighted materials from Grand & Graham Pets’s platforms solely for personal, non-commercial use. Under no conditions should it be sold for profit or reused by third-party companies. 

Disclaimer of Copyright Liability: The Owner shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of copyrighted materials, including but not limited to errors, omissions, or inaccuracies in the content or loss or damage of any kind incurred as a result of the use of any copyrighted material.

Modification and Termination: By accessing or using any copyrighted materials owned by Grand & Graham Pets, you acknowledge and agree to abide by the terms of this Copyright Disclaimer. If you do not agree with any of these terms, please refrain from accessing or using the copyrighted materials. Modifications may be made regularly to this disclaimer in order to keep it in accordance with California law. Dates of last update will be posted at the top of this disclaimer. 

For any inquiries regarding this Copyright Disclaimer, please contact us at Grand & Graham Pets directly through the contact form on our site. 

Privacy Notice 

This Privacy Notice for Grand & Graham Pets (“we” “us”, or “our”), describes how and why we might access, collect, use, store, and/or share (“process”) your personal information when you use our services. 

  1. What information do we collect? 

    1. Personal information that you disclose to us. 

      1. We collect personal information that you voluntarily prodigy to us when you register for our services, express an interest in obtaining information about our services, when you participate in our onboarding process, or otherwise when you contact us. 

      2. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate and you must notify us of any changes to such personal information. 

    2. Information automatically collected 

      1. We automatically collect certain information when you visit our Site or use our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operation system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting process. 

      2. Like many businesses, we also collect information through cookies and similar technologies. 

  1. How do we process your information? 

    1. We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud protection, to make payments, and to comply with the law. We may also process your information for other purposes with your consent. 

  1. When and with whom do we share your personal information? 

    1. We will not sell your personal information to third-parties for any reason. 

    2. We may need to share your personal information in the following situations: 

      1. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business or another company. 

      2. Employees: We may share your information with our employees in which case we will require those employees to honor this Privacy Notice.

  1. Do we use cookies and other tracking technologies? 

    1. We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Site or Services. Some online tracking technologies help us maintain the security of our Services and Site, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. 

  1. Is your information transferred internationally? 

    1. Our servers are located in the U.S. If you are accessing our Services or Site from outside, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and servers. 

  1. How long do we keep your information? 

    1. We will only keep your personal information as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

    2. When we have no ongoing legitimate business need to process your information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored on backup archives), then we will securely store your personal information and isolate it from any further process until deletion is possible. 

  1. Do we collect information from minors? 

    1.  We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Site or Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependents use of the Services or Site. 

    2. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delta such data from our records. If you become aware that any of the data we may have collected is from children under age 18, please contact us. 

  1. What are your privacy rights? 

    1. Withdrawing your consent: If we are relying on you consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us. 

    2. However please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

    3. Account Information: If you would for any time like to review or change the information in your account or terminate your account you can contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. 

  1. Controls for do-not-track features

    1. Most web browsers and some mobile operating systems include a do-no-track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice to not be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice. 

  1. Do we make updates to this notice? 

    1. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.