g&g pets faqS
YOUR QUESTIONS ABOUT BOOKING WITH US, ANSWERED
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G&G Pets is a pet-sitting platform connecting professional Pet Sitters with Pet Parents across the Bay Area.
We have a small group of experienced, professional Pet Sitters who are passionate about providing the best care for your pets.
To be considered, Apply as a Pet Parent and your application will be reviewed by our Care Team for compatibility.
If approved, you’ll be able to search and connect directly with Pet Sitters in your area. -
G&G Pets offers two in-home care services: overnight care and 9-5 coverage.
Overnight Care: Sitter provides care from your home for multiple nights.
9-5 Coverage: Sitters care for your pets during the day while you’re at the office. For this service, they will not stay overnight.For both services, our trusted Pet Sitters will provide care from your home, taking care of your pets in a space they’re familiar with.
We do not currently offer walking or boarding services. -
We currently serve San Francisco, Marin County, and San Mateo County.
Outside our service area? Join our mailing list to be the first to hear when we come to your area.
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Our vetted pet sitters offer a variety of care styles; however, the Pet Sitter will follow the same commands and conditions you have established in your household.
In your application, you will select your preferred care style and be able to search sitters by that style as well.
Most of our sitters follow R+ (Positive Reinforcement) and Fear Free methodologies. -
Yes, our Pet Sitters have experience in providing care for pets that require additional physical and emotional support. On the platform, you can filter sitters by specific behavioral/medical experience to find the right sitter for you and your pet(s).
Note: Grand & Graham Pets does not work with human-aggressive dogs. If your pet is human-aggressive, has a bite history, or is reactive to people entering their space, we recommend you work through your vet or trainer to find suitable care.
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No. Our Pet Sitters will only take care of the pets in your household. There will not be a crossover with animals from another household unless a playdate is previously approved by both households.
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This is at the discretion of the Petter Sitter; however, we strongly advise against off-leashing or visiting dog parks during care for the safety and security of your pet.
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No, we are not able to work with human-aggressive dogs for the safety and security of our pet sitters, as well as the public.
If your dog has a bite history, we strongly encourage you to work with a trainer who specializes in behavioral modification for dogs who display menacing and/or aggressive behavior. Dogs with a bite history should not be left with a sitter and muzzled in all public settings. All bites should be reported to San Francisco Animal Care and Control.
HAVE A SPECIFIC QUESTION?
Our Care Team would be happy to help

